At Griff Strings, your privacy is important to us. This policy outlines how we collect, use and protect your personal information provided to us when visiting our site.
1. Information We May Collect
We may collect personal information through our website contact form, enquiries through email or social media (eg. Instagram), phone calls or text. This information may include:
- Name
- Email Address
- Phone Number
- Event Details (eg. Date / Location)
- Payment information for booking purposes
- Any additional information you may provide when enquiring/ booking an event through Griff Strings.
2. How We Use Your Information
We may use your personal information to:
- Respond to enquiries, provide quotes and process bookings
- Customise our services to meet your event specifications
- Internal record keeping and administrative purposes
- Processing payments for our services.
3. Data Protection
At Griff Strings, we follow industry standard measures to ensure your information is secure. We prevent unauthorised access or misuse of any personal information through the use of secure storage of data, and limiting access to authorised personnel only. We would never share your personal information except in the situation of needing to share event details with our trusted musicians involved in your event.
There are hyperlinks contained within our website which link to other websites owned and operated by third parties which have their own privacy policies. We do not accept liability in terms of the privacy and security practices of these third party organisations so recommend considering this information when using those websites.
4. Payment
All payments are processed security via authorised third party services.
5. Your Rights
You have the right to request access to update or delete any personal information we hold about you.
6. Updates to this Policy
We may update this policy occasionally to reflect changes in practices or legal obligations.
7. Contact Us
If you have any questions regarding our privacy policy or how your personal data is handled, please contact us at contact@griffstrings.co.uk .